Industry solution

Grocery delivery software for supermarkets and online grocers

Manage same-day and scheduled grocery deliveries with substitutions, temperature notes, multi-bag tracking and COD or prepaid checkout.

Challenges Swiftly solves

Substitutions and out-of-stock items create customer confusion

Fragile, frozen and bulky items need different handling instructions

Delivery slots fill unevenly, causing peak-hour bottlenecks

Built-in features for grocery delivery

Slot management

Customers choose delivery windows; capacity is enforced automatically.

Item-level notes

Drivers see per-product handling: frozen, fragile, no substitutions.

Substitution approval

Customers approve replacements before the driver leaves the store.

Recurring routes

Save popular neighbourhoods and zone-based pricing for repeat efficiency.

Common use cases

Supermarket chains launching same-day delivery
Local grocers competing with delivery apps
Subscription box meal-kit fulfilment

Frequently asked questions

Can customers select a delivery time slot?

Yes. The system enforces capacity per slot and blocks overselling.

How are fragile or frozen items handled?

Each item can carry handling notes visible to pickers and drivers.

Ready to upgrade grocery delivery delivery?

Get the full Swiftly platform as a one-time licence. No per-order commission, no hidden fees.