Industry solution

Returns delivery software for exchanges, refunds and warranty pickups

Make returns as smooth as delivery with scheduled reverse pickup, instant exchange swaps and warehouse-ready manifests.

Challenges Swiftly solves

Returns are the weakest point of the customer experience

Exchanges require the driver to carry replacement stock

Refund processing depends on fast warehouse confirmation

Reverse pickup

Schedule returns from the customer's address.

Exchange swaps

Drivers carry replacement items and process swaps at the door.

Warehouse manifest

Returned items arrive with pre-generated receiving lists.

Refund trigger

Warehouse scan triggers customer refund notification.

Fashion and footwear returns

Electronics warranty exchanges

Home goods refund programmes

Can drivers process exchanges at the door?

Yes. Replacement items can be assigned to the same driver for swap delivery.

Does it speed up refunds?

Yes. Warehouse receipt scans can trigger automatic refund notifications.

Get the full Swiftly platform as a one-time licence. No per-order commission, no hidden fees.