Industry solution
Returns delivery software for exchanges, refunds and warranty pickups
Make returns as smooth as delivery with scheduled reverse pickup, instant exchange swaps and warehouse-ready manifests.
Challenges Swiftly solves
Returns are the weakest point of the customer experience
Exchanges require the driver to carry replacement stock
Refund processing depends on fast warehouse confirmation
Built-in features for returns & exchanges
Reverse pickup
Schedule returns from the customer's address.
Exchange swaps
Drivers carry replacement items and process swaps at the door.
Warehouse manifest
Returned items arrive with pre-generated receiving lists.
Refund trigger
Warehouse scan triggers customer refund notification.
Common use cases
Fashion and footwear returns
Electronics warranty exchanges
Home goods refund programmes
Frequently asked questions
Can drivers process exchanges at the door?
Yes. Replacement items can be assigned to the same driver for swap delivery.
Does it speed up refunds?
Yes. Warehouse receipt scans can trigger automatic refund notifications.
Ready to upgrade returns & exchanges delivery?
Get the full Swiftly platform as a one-time licence. No per-order commission, no hidden fees.