Industry solution
Reverse logistics software for returns, repairs and refurbishment
Manage pickups from customers back to warehouses or service centres with return authorisation, condition checks and refurbishment routing.
Challenges Swiftly solves
Returns are often handled manually and tracked in spreadsheets
Faulty items need routing to repair or disposal centres
Customers want easy pickup scheduling and status updates
Built-in features for reverse logistics
Return authorisation
Only authorised returns are picked up.
Condition checks
Drivers document item state at pickup.
Repair routing
Route items to the right service centre by fault type.
Customer self-service
Customers book return pickups online.
Common use cases
E-commerce returns networks
Electronics repair and refurbishment
Warranty service logistics
Frequently asked questions
Can return pickups be scheduled by customers?
Yes. Customers can book pickup slots linked to return authorisations.
Are faulty items routed to repair centres?
Yes. Items can be dispatched to the appropriate service centre.
Ready to upgrade reverse logistics delivery?
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